Is it really? I mean yeah you can’t stretch it back out again but it’s not like they cut it unusably short, and it was set up properly when I got it.
Bad cut fork seems middling to me, not like open skewer or loose stem or something.
But then again I worked at a shop where we once threw a customers bike away, so…
As it can potentially render the frameset as trash, yeah I’d say it’s pretty important to get right. Not just from a safety pov.
The times that me or an employee has made a mistake like that I fully expect that customer to never come back and to also tell all their internet friends to never give us a chance.
I guess consumers are actually more forgiving than that.
I just hope they call first. At least give me a chance to make it right.
A mechanic at free range in Seattle fucked up my wheel build (spokes lost all tension when I inflated the tire), blamed my component choices for it (28 spokes and DTswiss 465 rims, said I should have gotten velocity rims instead, lol), lost various pieces of my sor are needle bearing headset and then tried to keep what was left for some reason. I was real mad but the owner at the time made it right, and the scummy dude who did everything seemed to have stopped working there some time later.
I don’t go back to a bike shop if they’re categorically incompetent or dishonest. I’m not going to lose my shit if something’s backordered for an extra week or someone leaves a tiny scratch on my frame because they fumbled a wrench. That’s just the way of the world and / or normal human error.
Fucking up cutting a steerer particularly if it’s a rare fork is absolutely categorical incompetence.
they shoulda stuck to airplanes
I found the problem, it’s your penmanship 
steerer tube looks a bit borked.
I love that drawing
I especially love that you added the downtube decal
It would be interesting to have a collection of handmade / DIY “engineering” drawings
yeah, between the Tourette’s and the ongoing complete numbness of my hands from chemo and the continued issues from my hand surgery, it was a real struggle to even get to that point. that is actually the revised second edition, which i’m hoping is a lot clearer.
I was going to do it in sketchup, but as everyone knows, i refuse to buy a printer even though i hve tons of space for it. plus my laptop dieded.
well I wasn’t trying to be an asshole but I guess I was- do you have a printer? the drawing is fine
It would be a little funny if they didn’t cut the fork at all since it’s the only thing that isn’t actually in the drawing. I’m picturing a large star nut installed directly in the head tube
just a collection of loose spacers and the stem zip-tied through the head tube
chunk of steerer with a star nut and headset cap at both ends
oh true, maybe it needs to indicate the legs so you don’t get a broomstick or a summer sausage in there
But human legs, to communicate some lightheartedness about it all.
